Refund & Returns Policy

Eligibility for Refund:

To be eligible for a refund, the item must be unused, unopened, and in its original condition.

Refund requests must be initiated within 30 days of the purchase date.

Refund Process:

Please contact our customer service team at in**@fi*************.uk to initiate a refund request.
Provide your order number and details of the item(s) you wish to return.

Once your request is received and approved, we will provide instructions for returning the product(s).

Refund Criteria:

Refunds will be issued to the original payment method used for the purchase. Shipping and handling charges are non-refundable unless the return is due to an error on our part.

Return Shipping:

Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately for assistance.

We will arrange for a replacement or issue a full refund, including return shipping costs.

Exchanges:

We do not offer exchanges at this time. If you wish to exchange an item, please follow the refund process and place a new order.

Non-Returnable Items:

Certain items, such as opened or used products, are not eligible for return or refund unless they are defective.

Policy Changes:

Fine Line Barbers reserves the right to update or modify our refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

Need help?

Contact us at {email} for questions related to refunds and returns.